Gültigkeitsdatum: Oktober 2025
Website: [www.noahveda.de](http://www.noahveda.de)
Unternehmen: Ayurvedic Company SRL
Adresse: Postweg 28, 81827 München, Deutschland
USt-IdNr.: RO51528931
E-Mail: [contact@noahveda.de](mailto:contact@noahveda.de)
Telefon: +49 176 7288 3919

1. Overview

This Shipping Policy outlines the terms and conditions for the delivery of products purchased from www.noahveda.de.
By placing an order, you agree to the shipping and delivery practices described below.

All NoahVeda products are shipped from within the European Union, ensuring quick delivery and no customs fees within the EU.

2. Processing Time

  • Bestellungen werden innerhalb von 1–3 Werktagen nach Zahlungseingang bearbeitet (ausgenommen Wochenenden und gesetzliche Feiertage).
  • Sobald Ihre Bestellung versandt wurde, erhalten Sie eine Sendungsnummer per E-Mail.

Bei Verzögerungen aufgrund von Lagerverfügbarkeit oder hohem Bestellaufkommen werden wir Sie per E-Mail benachrichtigen.

3. Shipping Methods and Delivery Times

We ship all orders via reliable courier partners such as DHL, DPD, or Deutsche Post.

Estimated delivery times:

  • Germany: 2–4 business days
  • European Union: 3–7 business days
  • Other European countries (non-EU): 5–10 business days

Please note: delivery times may vary depending on the destination, customs procedures, or courier delays.

4. Shipping Costs

Shipping fees are calculated at checkout and displayed before payment.
Occasionally, we offer free shipping promotions — these will be clearly indicated on our website.

5. Order Tracking

After your order has been shipped, you will receive an email with a tracking link to monitor your shipment.
If you do not receive tracking information within 3 business days, please contact us at contact@noahveda.de.

6. Delivery Issues

If a package is returned to us due to an incorrect address, failed delivery, or unclaimed parcel, the customer is responsible for:

  • Paying any re-shipping fees, and
  • Providing an accurate delivery address.

If a package is lost in transit, we will work with the courier to investigate and resolve the issue.

7. International Shipping

At this time, we primarily ship within the European Union.
For countries outside the EU, additional customs fees or import duties may apply, which are the customer’s responsibility.

8. Damaged or Missing Items

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery.
Send photos of the product and packaging to contact@noahveda.de, and our support team will assist you with a replacement or refund.

9. Delivery Confirmation

Once the courier confirms successful delivery to the address provided, NoahVeda is not responsible for lost or stolen packages.
Please ensure someone is available to receive your parcel at the delivery address.

**10. Kontaktinformationen**

For all shipping-related inquiries, please contact:

NoahVeda – Ayurvedic Company SRL
📍 Postweg 28, 81827 München, Deutschland
📧 [contact@noahveda.de](mailto:contact@noahveda.de)
📞 +49 176 7288 3919